Custom Urbanwear Kilts

Our turn around time is currently 4-6 weeks unless we have confirmed a delivery date in advance.

Q: Why do I have to take my measurements? Can't my pants size work?
A: Unfortunately, clothing sizes no longer reflect actual inches.

The sizing of the mass market clothing industry is not regulated and has recently become subject to vanity sizes. This means that your 38" pants size is probably closer to 42 actual inches. Because of this, and because we want your kilt to fit right the first time, we ask you to take your own measurements and to *not* rely on past clothing purchases.

If you have any questions on how to do this beyond what is explained on the order form, feel free to email us and we would be glad to help.

Q: My waist size is 45". Do you charge more for larger sizes or custom lengths?
A: The short answer is no.

In fact, because our business is built around fitting each kilt personally for a specific client, we have no reason to charge more for larger waist sizes or specific lengths.

Kilt options (ID pockets, sporran loops) are the only additional costs involved in your alt.kilt.

Q: I just ordered my custom kilt. When should I expect to see it?
A: Our turnaround time is currently 4-6 weeks unless we have confirmed a delivery date in advance. We currently do not carry any stock kilts and make each individual one to order. If, per chance, you need the kilt for a specific date, please let us know and we will do everything we can to get it to you in time.

Any kilt can be rushed for an additional $25 fee and Express mail is available upon request. Kilts shipping overseas will take up to two weeks to arrive in addition to the construction time.

Q: What is Alt.Kilt's return policy? What happens if something happens to it?
A: Because each of our kilts are custom-made to your measurements and it would be nearly impossible to find another buyer with your exact measurements and fabric/option selections, we cannot accept any returns on our kilts.

If you have a problem with the fit or sizing of your kilt, we extend an exchange period of 30 days from receipt for kilts in new, unworn and unwashed conditions. You are responsible for return shipping costs.

People also tend to changes sizes over time, and unfortunately custom-made clothes do not change with you. We are proud of our craftsmanship and will be happy to warranty any manufacturing defects
for 90 days from receipt. This does not include normal wear and tear, laundry mishaps or industrial accidents.

If you have any problems or concerns, please email us to further discuss your situation.

Q: Speak of laundry, how should I care for my kilt?
A: Thanks for asking! The best way to wash your kilt is in the washing machine in cold water.

Some fabrics, such as the faux leather, will come with instructions which may include dry cleaning.

After the washing machine, hang it up or lay it flat to dry. If you tumble dry the kilt in your dryer, you will have to iron the pleats to get them back to looking their best. We do recommend ironing the pleats for the best look to your kilt.

Q: I just send you an email via your Contact Us form and haven't gotten a reply yet. When will I hear back from you?
A: We try really hard to answer all emails within a business day of receiving them. We spend most of our time in the studio constructing all of our kilts and our workspace does not have wifi so all of our computer time happens at odd hours. If you haven't heard back from us in a timely manner, please resend your request and we will get right on it. Sometimes email does get misplaces and we apologize for that but we always want to talk to our clients so please send us feedback, comments and questions.